About Us

Leading
The Way

At Total Disaster Recovery, we take the reins to deliver when our clients need it most. Through complex loss insurance restoration for residential and commercial property, we provide a seamless restoration pathway that reduces disruption and chaos.

Restoring
Excellence

With over 15 years of experience remediating all types of property damage and mitigating further property loss, TDR are the professionals who are often called in to salvage major and complex claims and limit costly mistakes. We have built our service on the bedrock of industry-leading best practice. This has fostered the level of professionalism required to facilitate exceptional results in the complex claims arena where so much is at stake. With a focus on efficiency, transparency, responsiveness and professionalism, we deliver a safe, decontaminated and sanitised property, while saving you time, money and worry. Let us apply our innovative solutions to your restoration.

Our Commitment To You

Professional

We take the time to understand your needs, ensuring that our restorations and customer service represent excellent value and always meet your quality expectations.

Transparent

We’re upfront and clear with our clients on costs, time frames and KPIs, as well as focused on building long-term relationships that are based on trust.

Efficient

Our team knows how time sensitive restoration can be. We minimise disruptions by making decisions with you quickly and not wasting time with unnecessary work.

Responsive

Our team knows how time sensitive restoration can be. We minimise disruptions by making decisions with you quickly and not wasting time with unnecessary work.

Certifications & Associations

Institute of Inspection Cleaning and Restoration Certified Firm

Restoration is delivered by professionals trained to the highest industry standards, guaranteeing compliance and adherence to safe work practices.

cm3 Certified

Certification that TDR meets required workplace health and safety compliance standards minimising exposure to risk for clients, customers, subcontractors and TDR team members.

Restoration Industry Association Australia

TDR is a proud member of the Restoration Industry Association Australia, reflecting our commitment to the highest standards of professional restoration services.

Council of Queensland Insurance Brokers

Proud partners TDR and CQIB enhance the Queensland insurance industry’s resilience by providing specialised disaster recovery solutions for superior broker support and swift client recovery during disasters.