We start with a walk-through to confirm the site’s safety. Our skilled team assesses the scope of what’s required to restore the property, providing a detailed breakdown.
2. Address immediate issues
We then make quick decisions with you on what contents are unrestorable – removing them from the site and taking care of any time sensitive concerns straight away, including standing water or dangerous debris such as fallen ceilings.
3. Inventory and remediate contents
We repair salvageable contents and inventory that cannot be saved, ensuring nothing is overlooked. If onsite storage is not available, our secure facility safely stores any documents, electronics and other undamaged possessions until the property is restored.
4. Undertake structural restoration
We then perform the restoration of the property itself, including removing any moisture from flooring and carpets and contaminants from walls and fixtures. Our team also employs extensive treatments to remove any mould and malodors.
5. Perform a final assessment
We always finish a project with a comprehensive inspection and review to ensure a high standard of results and that your expectations have been met. Our team also includes independent third-parties throughout the process to provide certification where necessary.