Water
Damage

As one of the most common insurance claims, water damage resulting from plumbing / appliance failures, natural disasters, TDR responds swiftly and efficiently to mitigate and remediate the loss. Removing all moisture effectively is critical to preventing future deterioration that may result in longer timeframes and higher costs.

Contamination Risks from Water Damage

As one of the most common insurance claims, water damage often results from plumbing issues, appliance problems and natural disasters.

When storms with heavy rainfall and fast-moving winds can happen suddenly in Brisbane, the Gold Coast and the Sunshine Coast, it’s important to monitor any damage resulting from them. If inundated with flood water, properties in areas prone to flooding are at risk of serious contamination and decay.

Issues with corrosion, poor installation and increased valve pressures can increase the likelihood of burst pipes, leading to significant plumbing problems and water damage in properties. Determining the exact cause of damage is essential for correct mitigation, as well as preventing future issues.

If left without effective remediation, high levels of humidity in south-east Queensland contribute to additional damage. Mould and excessive moisture resulting from water damage can impact the structural integrity of properties.

Given the significant damage that can occur, it requires a fast and comprehensive response. Removing all moisture effectively is key to preventing future deterioration and ongoing safety issues – such as faulty wiring and foundation rotting.

Our Approach

Our rapid-response water damage service quickly stops the spread, efficiently extracts moisture, and utilises advanced drying and monitoring techniques to protect your property from secondary damages such as mould, structural damage, or rot.

Inspection

We assess the site to understand water ingress source and the extent of spread.

Contents assessment & inventory of loss

We document and evaluate all water-affected contents for restoration or disposal.

Water extraction

We use industrial pumps and vacuums to remove standing and trapped water.

Humidity & environmental controls

We install specialised equipment, such as dehumidifiers and air movers, to eliminate excess moisture and prevent secondary damage, including mould growth.

Contamination source removal

We identify and remove contaminated building materials.

Cleaning & treatment

We clean all affected areas and apply antimicrobial solutions where needed.

Structural drying

We return structural components to safe moisture levels using the appropriate drying equipment for each application.

Final assessment

A final inspection is carried out by our team or an independent specialist to certify the completion of works.