Responding to a Disaster Quickly Is Crucial

The importance of beginning restoration quickly following a disaster cannot be overstated. Immediate action is crucial to preventing secondary damage such as mould growth, building damage resulting in increased costs.

Delays in responding to an event can turn minor work into major restoration work requiring additional labour, equipment and potentially temporary accommodation.

Day 1
Day 3
Day 7
Day 10

If Mitigation Is Commenced On

Day 1

The most efficient and cost effective process

Commencing mitigation on day 1 is the ideal scenario when managing restoration works. With building damage minimised, mould having minimal time to develop and contents having a higher chance of being restored; timeframes and costs are reduced by utilising skilled technicians and correct methodology to prevent further damage and initiating the most effective path to recovery

Site Inspection

Damage is inspected and restoration works confirmed to restore the property.

Mitigation

Water is extracted to prevent further damage and promote drying.
Carpets managed to reduce restoration timeframes and where cost effective/type of water damage, cleaned and restored to pre loss condition.
Site thoroughly cleaned and surfaces sanitised ensuring a safe environment.
Equipment required to complete remediation expertly installed.
Salvageable and non-salvageable contents items processed.

Final Attendance

Confirm all affected areas are dry to industry standards.
Remove all equipment from site.
Final clean including HEPA Vacuum.
Obtain customer sign of on satisfaction of works completed.

If Mitigation Is Commenced On

Day 3

Escalating risks and challenges

By the 72-hour mark, the impact of delayed restoration can become noticeable. Building damage may increase, mould growth may have developed compromising restorability, health and safety.

The delay in attendance and commencing works may lead to increase costs and restoration timeframes.

Site Inspection

Damage is inspected and restoration works confirmed to restore the property. Additional damage is likely to have occurred than on day 1.

Mitigation & Remediation

Additional water damage may have occurred. Water is extracted to prevent further damage and promote drying.
Carpets may be deemed as non-restorable due to delamination, staining / mould growth. If restorable, additional restoration processes required i.e. replacing underlay and additional treatment process.
The site is thoroughly cleaned and sanitised ensuring a safe environment. Deteriorating building components may require removal.
Additional equipment required to complete restoration requirements i.e. HEPA unit/s.
Increase in non-restorable contents items due to mould contamination.

Additional Required Steps

The presence of moisture beyond day one may contribute to mould growth, making it critical to identify mould and implement the correct remediation process by:
- Installing containment.
- Controlling contamination areas with correct equipment.
- Removing contaminated materials.
- Thoroughly cleaning and remediating surfaces.

Final Attendance

Confirm all affected areas are dry to industry standards.
Remove all equipment from site.
Final clean including HEPA Vacuum.
Obtain customer sign of on satisfaction of works completed.

If Mitigation Is Commenced On

Day 7

Additional damage and increased costs

When a delay extends to 7 days, ongoing exposure to moisture may lead to widespread mould growth, affecting not only the property’s structure and contents but also the occupants’ health.

Site Inspection

Damage is assessed and a comprehensive restoration plan to restore the property to its pre-disaster condition is prepared. Damage will be more severe, and a more complex restoration plan is required.

Mitigation & Remediation

Water may have caused significant damage. Containing the spread of mould is crucial by installing containment, removing contaminated materials, thoroughly cleaning and treating affected areas, and ensuring correct drying processes are implemented to deliver correct, cost-effective and timely remediation process.
Carpets are most likely damaged beyond being able to be restored to their pre-loss condition
Ongoing moisture may now require additional remediation processes that includes installing containment, controlling contamination area with correct equipment, removing contaminated materials, thoroughly cleaning and remediating surfaces.
Additional equipment necessary to complete remediation installed.
Additional damage has been incurred to more belongings, resulting in increased non restorable items / more extensive cleaning and restoration efforts.

Additional Steps

Additional rooms affected. Ongoing delays cause damage to spread to areas that would otherwise have been unaffected. Extended works are now required to newly affected areas, requiring thorough cleaning, treatment and restoration.
Evasive works undertaken. Wall cavities, floor/subfloor areas, and ceilings have now been exposed to a much greater risk of damage due to the delay and also require thorough cleaning, treatment and restoration.
Containment required. Isolating affected areas to prevent further spread of damage.
Flooring removed, subfloor drying undertaken. Damaged flooring materials must be removed to prepare for thorough cleaning and restoration. Moisture is removed from beneath the floor to prevent structural damage and mould growth.
Strip out and sanding/dry ice blasting required. Damaged materials and fixtures are removed to address escalating issues. Surfaces are cleaned to remove damage and prepared for reinstatement.

Final Attendance

All areas are inspected and cleaned to confirm they are completely free of moisture, mould, odours and harmful chemicals.
Obtain customer sign of on satisfaction of works completed.

If Mitigation Is Commenced On

Day 10

Severe consequences and prolonged recovery

After 10 days, the result of delayed restoration is expected to be noticeable. The likelihood of irreparable damage may increase significantly, with the potential for structural failure, severe mould contamination and extensive material degradation. Additionally, health risks to occupants may be prevalent and the restoration process is now more complex.

In these situations, restoration expertise and skills become invaluable. Comprehensive restoration services, combined with a dedicated focus on client satisfaction, ensures that even in the most severe cases, properties are restored to correct standards. However, the costs of restoration, time, labour and equipment will be greater than would have been to reach the pre-loss condition effectively.

Site Inspection

Damage is assessed and a comprehensive restoration plan to restore the property to its pre-disaster condition is prepared. Damage maybe severe and the restoration plan more complex with higher costs

Additional Steps

Temporary Accommodation - Where a site inspection reveals extensive damage/contamination, temporary accommodation may be required for occupants while works are carried out to ensure their overall health and safety.

Mitigation & Remediation

Water will have caused significant damage. Containing the spread of mould is critical by extracting water, removing contaminated materials, thoroughly cleaning and disinfecting surfaces, and ensuring correct drying processes are implemented during the remediation process
Carpets damaged beyond being able to be restored to their a pre-loss condition requiring removal and disposal.
Ongoing moisture will now require additional remediation options that include applying specialised chemicals to affected areas to eliminate contaminants, disinfect surfaces and prevent further issues.
Additional equipment necessary to complete remediation is expertly installed.
Increased damage has been occurred to more contents, requiring more extensive cleaning, specialist work, restoration efforts and an increase in non-restorable items.

Additional rooms affected. Damage has spread to areas that would otherwise have been unaffected. Extended works are now required to newly affected areas, requiring thorough cleaning, treatment and restoration.
Evasive works undertaken. Wall cavities, floor/subfloor areas, and ceilings have now been exposed to a much greater risk of damage due to the delay and also require thorough cleaning, treatment and restoration.
Significant containment required. Isolating affected areas to prevent further spread of damage.
Flooring removed, subfloor drying undertaken. Damaged flooring materials removed to prepare for thorough cleaning and restoration. Moisture removed from beneath the floor to prevent structural damage and mould growth.

Additional Required Steps

The presence of moisture beyond day one may contribute to mould growth, making it critical to identify mould and implement the correct remediation process by:
- Installing containment.
- Controlling contamination areas with correct equipment.
- Removing contaminated materials.
- Thoroughly cleaning and remediating surfaces.

Final Attendance

All areas are inspected and cleaned to confirm they are completely free of moisture, mould, odours and harmful chemicals.
Obtain customer sign of on satisfaction of works completed.

Additional Steps

PRV - In some cases, this process is required to ensure that remediation has been completed to required standards including areas are free of contaminants and ready for reinstatement.

Responding to a Disaster Quickly Is Crucial

If Mitigation Is Commenced On

Day 1

If Mitigation Is Commenced On

Day 3

If Mitigation Is Commenced On

Day 7

If Mitigation Is Commenced On

Day 10

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